This report represents the first phase of a sequential mixed methods study of whether and how a configurable telehealth platform can improve individual and population health outcomes, lower cost and enhance the provider experience. In this Phase I, we discuss the broad landscape of evidence-based practices and interventions that could be positively affected by a user-configurable telehealth solution. Phase II will expand the qualitative investigation by documenting EBP and EBT workflows and reporting requirements for specific user organizations in each of the domains. Phase III will consist of the quantitative data collection and analysis of implementing a user-configurable telehealth platform across the health and social continuum of care.